Terms & Conditions
1. Introduction & Acceptance of Terms
Welcome to Trustdice Casino. These Terms & Conditions govern your use of our website, mobile application, and all services offered by Trustdice Casino. By accessing, registering, or using any part of our platform, you agree to be bound by these terms in their entirety. If you do not agree with any provision, you must not use our services.
Trustdice Casino reserves the right to modify these Terms & Conditions at any time. We will notify you of significant changes by updating the modification date below. Your continued use of our platform following any changes constitutes your acceptance of the revised terms.
2. Eligibility
By using Trustdice Casino, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction. In jurisdictions where the legal gambling age is higher than 18, you must meet that higher age requirement.
You represent and warrant that:
- You are of legal age to enter into binding contracts in your country of residence
- You are not prohibited by law from accessing or using gambling services
- You are not located in a jurisdiction where Trustdice Casino's services are restricted or prohibited
- All information you provide during registration is truthful and accurate
Trustdice Casino does not permit access to persons under the legal gambling age or from restricted jurisdictions. We reserve the right to verify your age and location at any time.
3. Account Registration & Verification
To use Trustdice Casino, you must create an account by providing accurate personal information, including your full name, date of birth, email address, and residential address. You are responsible for maintaining the confidentiality of your account credentials and are solely liable for all activity that occurs under your account.
Trustdice Casino may require identity verification, including submission of government-issued identification and proof of address, to comply with anti-money laundering and know-your-customer regulations. Failure to provide accurate documentation may result in account suspension or closure and forfeiture of funds.
You agree not to create multiple accounts or share your account with other individuals. Duplicate accounts or accounts found to be operated by the same person will be consolidated, and any associated winnings may be forfeited at Trustdice Casino's discretion.
4. Deposits & Withdrawals
Trustdice Casino accepts deposits through various payment methods as displayed on our platform. All deposits are final and non-refundable once credited to your account. You are responsible for any fees imposed by your payment provider.
Withdrawal requests must be made through your account dashboard. Trustdice Casino processes withdrawals within 1-5 business days, depending on your payment method. We reserve the right to request additional documentation for withdrawal requests, particularly for large amounts, to comply with applicable regulations.
Withdrawals may only be made to the payment method originally used for deposit, unless otherwise agreed by Trustdice Casino in writing. We reserve the right to delay or refuse withdrawal requests if we suspect fraudulent activity or violation of these terms.
5. Bonus Terms & Wagering Requirements
Trustdice Casino offers promotional bonuses, including welcome bonuses, reload bonuses, and free spins, subject to specific terms and conditions. Unless otherwise stated, all bonuses are subject to wagering requirements, which specify the amount you must wager before bonus funds or associated winnings can be withdrawn.
The following provisions apply to all bonuses offered by Trustdice Casino:
- Bonuses are non-transferable and may only be used by the account holder
- Bonus funds expire if not used within the specified timeframe
- Certain games may contribute less toward wagering requirements or may be excluded entirely
- Bonuses may be withdrawn at any time, but any associated winnings forfeited
- Trustdice Casino reserves the right to cancel bonuses if suspicious activity is detected
Abuse of bonus offers, including collusion or exploitation of system errors, may result in account closure and forfeiture of all funds.
6. Prohibited Activities
You agree not to engage in any of the following activities while using Trustdice Casino:
- Using automated tools, bots, or scripts to access the platform or manipulate games
- Attempting to gain unauthorized access to our systems or other users' accounts
- Exploiting software bugs, glitches, or system errors for financial gain
- Engaging in money laundering, fraud, or other illegal activities
- Collusion with other players to manipulate games or bonus terms
- Using multiple accounts to claim duplicate bonuses or circumvent account restrictions
- Posting obscene, threatening, or harassing content on our platform
- Assisting others in violating these Terms & Conditions
Violation of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.
7. Limitation of Liability
To the maximum extent permitted by law, Trustdice Casino and its operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform, including loss of profits, data, or opportunities.
Our total liability for any claim arising from your use of Trustdice Casino shall not exceed the amount you have deposited into your account. This limitation applies regardless of the nature of the claim or the theory of liability.
Some jurisdictions do not permit limitations of liability, so this provision may not apply to you. Trustdice Casino makes no representations or warranties regarding the availability, accuracy, or reliability of our services and assumes no responsibility for errors, omissions, or interruptions.
8. Account Closure & Self-Exclusion
You may request account closure at any time by contacting our support team. Upon closure, your account will be suspended, and any remaining balance will be returned to your original payment method. Trustdice Casino will not reopen a closed account without written authorization.
If you believe you have a problem with gambling, Trustdice Casino encourages you to utilize our self-exclusion feature, which allows you to voluntarily exclude yourself from our platform for a specified period. Self-exclusion is binding and cannot be reversed during the elected timeframe.
Additional support and resources for responsible gambling are available through our Responsible Gambling page.
9. Governing Law & Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of New Zealand.
In the event of a dispute, you agree to attempt resolution through informal negotiation with Trustdice Casino prior to initiating legal proceedings. If a dispute cannot be resolved informally, you may refer the matter to a recognized alternative dispute resolution provider or pursue legal remedies available under New Zealand law.
10. Changes to Terms
Trustdice Casino may modify these Terms & Conditions at any time to reflect changes in our services, applicable law, or operational requirements. Significant changes will be communicated to you via email or through prominent notice on our platform at least 30 days prior to implementation, where legally required.
Your continued use of Trustdice Casino following the effective date of modified terms constitutes your acceptance of the changes. If you do not accept modified terms, you must cease using our services.
Last updated: January 2026
For questions regarding these Terms & Conditions, please contact [email protected] or visit our Privacy Policy for information about data handling practices.